Privacy Policy

Privacy Policy

Last updated: July 16, 2026

This Privacy Policy explains how Keebos collects, uses, shares, and protects your personal information when you visit keebos.com, buy from us, or otherwise interact with us. It also explains your privacy rights and how to exercise them.

By using our site, you agree to the collection and use of information in line with this policy.

Who we are

KEEBOS LLC ("Keebos", "we", "us", "our") operates keebos.com. Our registered address is:

KEEBOS LLC
c/o A Registered Agent, Inc.
8 The Green, Ste. A
Dover, DE 19901
United States

For privacy questions, contact us at hello@keebos.com.

For the purposes of the EU and UK General Data Protection Regulation (GDPR), Keebos is the data controller. For the purposes of US state privacy laws, we are a business or controller.

Information we collect

Information you give us

  • Contact details: name, email address, phone number.
  • Order and delivery details: shipping and billing address, order contents, order history.
  • Payment information: processed by our payment providers. We do not store full card numbers on our systems.
  • Account details: if you create an account, your login details and saved preferences.
  • Communications: messages you send us by email, SMS, social media, or contact form, including customer support history.
  • Marketing preferences: your email and SMS subscription status and consent records.
  • Reviews and content: product reviews, ratings, photos, and other content you submit.

Information collected automatically

  • Device and usage data: IP address, browser type and version, operating system, device identifiers, referring pages, the pages you view, time and date of your visit, and time spent on those pages.
  • Cookies and similar technologies: including pixels, tags, beacons, and scripts. See the Cookies section below.
  • Purchase behavior: products viewed, items added to cart, and checkout activity.

Information from third parties

We may receive information from our platform and app providers, advertising partners, payment processors, and shipping carriers, for example fraud signals, delivery status, or advertising measurement data.

Sensitive personal information

We do not intentionally collect sensitive personal information as defined under California law, such as government identifiers, precise geolocation, racial or ethnic origin, health data, or biometric data. We do not use or disclose sensitive personal information for purposes that would require us to offer a right to limit.

How we use your information

We use personal information to:

  • Process, fulfill, and deliver your orders, and handle returns, exchanges, and refunds.
  • Provide customer support and respond to your questions.
  • Create and manage your account.
  • Send transactional messages such as order confirmations and shipping updates.
  • Send marketing emails and SMS messages where you have opted in, and let you opt out at any time.
  • Operate, maintain, secure, and improve our website.
  • Measure and improve our advertising, and show you relevant ads on other sites and apps.
  • Detect, prevent, and investigate fraud, abuse, and security incidents.
  • Comply with legal obligations, resolve disputes, and enforce our terms.

Legal bases for processing (EU and UK visitors)

Where the EU or UK GDPR applies, we rely on the following legal bases:

  • Performance of a contract: to process and deliver your order and provide support.
  • Consent: for marketing emails and SMS, and for non-essential cookies and similar technologies. You may withdraw consent at any time.
  • Legitimate interests: to secure our site, prevent fraud, understand how our site is used, and grow our business, where those interests are not overridden by your rights.
  • Legal obligation: to meet tax, accounting, and other legal requirements.

Cookies and similar technologies

Cookies are small files placed on your device. We use both session cookies, which are deleted when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them.

We use the following categories:

  • Strictly necessary: required to run the site, keep your cart, log you in, and prevent fraud. The site does not work without these.
  • Functional: remember your preferences and settings.
  • Analytics and performance: help us understand traffic and how our site is used.
  • Advertising and targeting: used by us and our partners to measure campaigns and show you relevant ads on other sites and apps.

You can control cookies through your browser settings, including refusing or deleting them. If you block cookies, parts of our site may not work properly. To opt out of the use of your information for targeted advertising, see the Do Not Sell or Share My Personal Information section below.

Who we share your information with

We do not sell your personal information for money. We share personal information with the categories of recipients below, and with the specific service providers named so you know who processes your data.

Platform and operations

  • Shopify: our ecommerce platform. Shopify hosts our store, powers our checkout, and processes orders and payments on our behalf. See the Shopify Privacy Policy.
  • Payment providers: including Shopify Payments, Shop Pay, PayPal, and other wallets offered at checkout. They process your payment details directly under their own privacy policies.
  • Shipping and fulfillment partners: carriers and warehouses that deliver your order, which receive your name, address, and contact details.

Marketing and communications

Analytics

Advertising

We advertise on third-party platforms and use their tools to measure results and to show ads to people who have visited our site. This is often called remarketing or targeted advertising.

  • Google Ads: conversion measurement and remarketing. You can control personalized ads in Google My Ad Center.
  • Meta (Facebook and Instagram): we use the Meta pixel and Meta's conversion measurement tools. You can control ad settings in Meta Ad Preferences. See the Meta Privacy Policy.

You can also opt out of interest-based advertising from participating companies through the Digital Advertising Alliance in the US, the Digital Advertising Alliance of Canada, or the European Interactive Digital Advertising Alliance in Europe. On mobile, you can use "Opt out of Ads Personalization" on Android or "Limit Ad Tracking" and App Tracking Transparency settings on iOS.

Store features

  • Tolstoy: shoppable video on our site.
  • Zipify OneClickUpsell: post-purchase and checkout offers.

Other disclosures

  • Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
  • Legal and safety: we may disclose information to comply with a legal obligation or a valid request from public authorities, to protect our rights or property, to investigate possible wrongdoing, to protect the safety of our users or the public, or to defend against legal liability.
  • Professional advisors: lawyers, accountants, and auditors, where necessary.

Our service providers may access your personal information only to perform tasks on our behalf and are obligated not to use it for their own purposes.

How long we keep your information

We keep personal information only as long as necessary for the purposes described in this policy.

  • Order and transaction records: retained for as long as needed to meet tax, accounting, and legal obligations, typically at least seven years.
  • Account information: retained while your account is active.
  • Marketing contacts: retained until you unsubscribe or ask us to delete your information, plus a short period to honor your opt-out.
  • Support messages: retained as long as needed to resolve your issue and keep a record of it.
  • Analytics and usage data: generally retained for a shorter period, unless needed for security or to improve our site, or where we are legally required to keep it longer.

International transfers

We are based in the United States, and our service providers may process your information in the United States and other countries. These countries may have data protection laws that differ from those in your country.

Where we transfer personal information out of the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or a provider's certification under the EU-US Data Privacy Framework and its UK and Swiss extensions. You may contact us for more information about the safeguards we use.

Security

We use commercially reasonable technical and organizational measures to protect your personal information, and our platform and payment providers maintain their own security programs. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your rights in the EEA, UK, and Switzerland

If you are in the European Economic Area, the United Kingdom, or Switzerland, you have the right to:

  • Access the personal information we hold about you and receive a copy of it.
  • Correct information that is inaccurate or incomplete.
  • Erase your personal information where there is no good reason for us to keep processing it.
  • Restrict our processing in certain circumstances.
  • Object to processing based on our legitimate interests, and to object at any time to processing for direct marketing.
  • Data portability: receive your personal information in a structured, commonly used, machine-readable format, and have it transmitted to another controller.
  • Withdraw consent at any time, where we rely on consent. This does not affect processing carried out before you withdrew it.

To exercise these rights, email hello@keebos.com. We may need to verify your identity before we respond. We aim to respond within one month.

You also have the right to lodge a complaint with your local data protection authority. In the UK, that is the Information Commissioner's Office.

Your rights in California

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights:

  • Right to know: request the categories and specific pieces of personal information we have collected about you, the sources, the business purpose for collecting or sharing it, and the categories of third parties we disclose it to.
  • Right to delete: request deletion of the personal information we collected from you, subject to legal exceptions.
  • Right to correct: request correction of inaccurate personal information.
  • Right to opt out of sale or sharing: direct us not to sell or share your personal information for cross-context behavioral advertising.
  • Right to limit use of sensitive personal information: we do not use or disclose sensitive personal information for purposes that trigger this right.
  • Right to non-discrimination: we will not deny you goods or services, charge you different prices, or provide a different quality of service because you exercised your rights.

Your right to know is not limited to the previous 12 months. You may request information we collected beyond that period unless doing so would be impossible or involve disproportionate effort.

In the preceding 12 months, we have collected the following categories of personal information: identifiers, customer records, commercial information, internet and network activity, geolocation data inferred from IP address, and inferences drawn from the above. We collect this from you directly, automatically from your device, and from our service providers and advertising partners. We disclose these categories to the service providers described above for business purposes, and we share identifiers, internet activity, and inferences with advertising partners for cross-context behavioral advertising.

To exercise your rights, email hello@keebos.com or use our Do Not Sell or Share My Personal Information page. We will respond within 45 days of a verifiable request, and may extend once by a further 45 days with notice. You may use an authorized agent to submit a request on your behalf, and we may ask for proof of their authority.

California Shine the Light

Under California Civil Code Section 1798.83, California residents with an established business relationship with us may request information once a year about our disclosure of personal information to third parties for their direct marketing purposes. Email hello@keebos.com to make a request.

California minors

Under California Business and Professions Code Section 22581, California residents under 18 who are registered users may request removal of content they have publicly posted. Email hello@keebos.com from the address associated with your account. Removal may not be complete or comprehensive in all circumstances.

Your rights in other US states

Depending on where you live, state privacy laws may give you rights to confirm whether we process your personal data, access it, correct it, delete it, obtain a portable copy, and opt out of targeted advertising, the sale of personal data, and certain profiling. These laws are in effect in a growing number of states, including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others.

To exercise these rights, email hello@keebos.com. If we decline your request, you may appeal by replying to our decision, and we will respond to your appeal in writing. Some states also allow you to contact your Attorney General if you have concerns about the outcome.

Do Not Sell or Share My Personal Information

We do not sell your personal information for money. However, our use of advertising and analytics technologies may be considered a "sale" or "sharing" of personal information, or "targeted advertising", under California and other US state privacy laws.

You can opt out by:

Opting out through a cookie-based tool is specific to the browser and device you use. If you switch browsers or clear your cookies, you will need to opt out again.

Do Not Track and Global Privacy Control

Some browsers offer a "Do Not Track" (DNT) signal. There is no common industry standard for how to respond to DNT, and our site does not currently respond to DNT signals.

Some browsers and extensions send a Global Privacy Control (GPC) signal, which is recognized in California and some other states as a valid request to opt out of the sale or sharing of personal information. If you want to be certain your opt-out is recorded, please also use our Do Not Sell or Share My Personal Information page or email us, and we will apply your request.

Marketing communications

If you opt in, we may send you marketing emails and SMS messages about products, offers, and news. You can unsubscribe from emails using the link at the bottom of any marketing email, and from SMS by replying STOP to any message. Message and data rates may apply. We will still send you transactional messages about your orders.

Our social media pages

We operate pages on social networks, including our Facebook page at facebook.com/keebos and our Instagram profile. When you interact with these pages, the platform collects information about you under its own terms, and provides us with anonymized statistics about our audience. For those statistics, we and Meta act as joint controllers under the GDPR. See the Meta Privacy Policy for how Meta handles your information.

Children's privacy

Our site is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact hello@keebos.com and we will delete it.

Links to other websites

Our site may contain links to sites we do not operate. If you click a third-party link, you will be directed to that site. We have no control over, and take no responsibility for, the content or privacy practices of any third-party site. We encourage you to review the privacy policy of every site you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the new policy on this page and update the "Last updated" date at the top. Where changes are significant, we will provide a more prominent notice, which may include emailing you. We encourage you to review this policy periodically. Changes take effect when posted.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us:

  • By email: hello@keebos.com
  • By mail: KEEBOS LLC, c/o A Registered Agent, Inc., 8 The Green, Ste. A, Dover, DE 19901, United States