FAQs - iPhone Necklace Case

How much does shipping cost?

Shipping is free in the US! For a limited time, we are also offering free shipping worldwide to make Keebos available for everyone!

 crossbody cell phone case keebos

Is the strap attached to the Keebos phone case? How do Keebos iPhone necklace cases work? 

Yes, the strap is attached to the case and adjusting it is super easy! Just place your iPhone into the slim, transparent case. Then pull the two ends of the strap to tighten the loop. Keep the strap loose for crossbody use or tighten it to wear it as a phone necklace. There's a pocket on the back of the case for credit cards, IDs and cash.


How does the Keebos cardholder pocket keep my cards safe? 

The card holder on the back of your Keebos is a great way to bring just the essentials with you--your phone, an ID, and a credit card. We designed the cardholder with a sealable side flap. First, insert your card in the main card pocket. Then you pull the cover flap over the cards to ensure your card is completely enclosed in the cardholder.  The cardholder also has an elastic strap to help you hold your phone. This is especially useful for bigger smartphones, which are tricky to hold in one hard when taking photos or typing.


How can I return my Keebos iPhone necklace?

We want to make sure you're 100% satisfied with your Keebos and have the best experience with us. That's why we offer a 30-day exchange policy to help you find the right color to match your style. Alternatively, if you'd like to return your phone necklace for a full refund, just email us within 30 days of purchase at keeboshelp(at)gmail.com and our support team will take care of you.

 iphone lanyard case keebos

Are your phone necklace cases for women or men?

Keebos iPhone necklaces make a great accessory for anyone! We offer Keebos in several different colors to ensure you'll find the right fit. Whether you're taking your puppy for a walk or going to a festival, Keebos are functional and fashionable for everyone. You can wear it as a crossbody phone case or as a phone necklace.

crossbody iphone case with strap 

iphone necklace case

I’m giving a Keebos phone necklace as a gift. Can I include a personal message?

Yes, definitely! Send us an email to keeboshelp(at)gmail.com with your special requests and the personal message you would like to include. Our support team is more than happy to personalize your gift. 


For what iPhones are Keebos iPhone Necklaces available?

We have iPhone cases for iPhone 6, Phone 6s,  iPhone 6 Plus,  iPhone 7,  iPhone 7 Plus,  iPhone 8,  iPhone 8 Plus,  iPhone X,  iPhone X Max, and iPhone Xr.


I want to partner with Keebos, who do I contact? 

Please send us an email to keeboshelp(at)gmail.com and we'll get back to you ASAP.


Where is Keebos located?

Keebos is located in Venice, California and the cell phone necklace names are all inspired by streets here in Venice: Abbot Kinney, Venice, Sunset and Beach! 


Any other questions?

Please feel free to reach out any time at keeboshelp(at)gmail.com and we'll get back to you within a day.


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